Empower your people, and you empower your business

Employee self-service, or ESS, refers to a technology-driven system that empowers employees to independently manage various aspects of their employment electronically. This secure online portal acts as a central hub, allowing employees to access information, complete tasks, and update their personal details, minimizing the need for direct interaction with the HR department.

Understanding Employee Self-Service

Employee Self-Service (ESS) portals are online resources that give staff members a practical means of managing their personal data, including contact details, pay information, tax returns, and attendance logs. These portals are available on PCs and mobile devices, which lessens the administrative load and reliance on HR professionals while guaranteeing quick and easy access to employee data.

Why Employee Self-Service Matters

Long wait times, paperwork, and uncertainty are common outcomes of traditional HR practices. HR is responsible for managing all minor updates, including tracking voucher requests and changing contact details. In addition to slowing down operations, this has an impact on staff satisfaction.

How does it benefit to the employees?

By enabling employees to handle their HR requirements remotely, ESS improves convenience and efficiency while saving time and money. Additionally, it facilitates better access to crucial data, including salaries, benefit plans, and leave balances, encouraging openness and well-informed choices. Furthermore, by enabling employees to electronically manage leave requests, update contact information, and enrol in benefit programs, ESS promotes a sense of control over personal data.

How does it benefit to the company?

ESS systems automate routine tasks, freeing up HR personnel to focus on strategic initiatives. They improve cost-effective employee self-service by reducing paper-based proc Employee Self-Services and streamlining HR operations. Implementing ESS can enhance employee satisfaction by empowering them and streamlining processes, contributing to a more positive work environment and increased engagement. Overall, employee self-service systems contribute to a more efficient and effective workforce.

Unique Features of Employee Self-Service

• Requests for business cards and coupons are made immediately.
• Personal data can be accessed and updated at any time.
• Monitoring of grievances or suggestions.
• Pay checks and HR paperwork can be downloaded quickly.
• Centralized data for management and staff.
• Workflows that are automated to provide real-time updates and notifications.
• Everyone may self-serve, and team supervisors can submit requests.
• High security with encrypted data stored on the cloud.
• ESS Management for increased transparency and efficiency.

How does Digital HRMS’s Employee Self Service work?

1. Notification:

The Notification tab displays pending requests for employees and HR/Authorized users, allowing them to take necessary actions and update the request status through email and HR system.

2. Request Business Card:

Digital HRMS's system allows employees to request business cards without training, ensuring self-service without training. The system allows employees to add basic details, submit requests, and track their status. This self-service concept ensures quick and efficient card printing and approval.

3. Voucher Request:

Employees can access tax benefits by applying for meal/gift vouchers through 'Voucher Request'. This allows them to manage, track, and see the status of their applications, ensuring they receive the necessary benefits.

4. Help Desk:

ESS software allows employees to submit requests, complaints, and suggestions to HR, with the Help Desk tab providing a platform for tracking and managing these requests.

5. Employee Summary:

The Employee Summary tab of Employee Self Service Module will be visible based on the permissions. Managers or HR can use this tab to raise requests on behalf of the employees.

6. Support Contacts:

ESS portal's Support Contacts tab provides contact details for every department in the organization. The purpose is to provide the employees with quick contacts for easy references.

To improve processes and streamline a variety of tasks, Digital HRMS's Employee Self Service System (ESS) interfaces with other HRMS modules. Key functionality including employee profiles, team calendars, helpdesk support, and leave and attendance management are available through the ESS interface of Digital HRMS. A user-friendly employee self-service tool enables staff members to manage their own HR duties, including applying for vouchers and getting business cards.